Effective Date: 31/01/2023
Information We Collect
We may collect the following types of personal information:
1.1. Personal Identifiable Information (PII): This includes information provided by users during registration, such as name, email address, phone number, and professional credentials.
1.2. Health Information: In certain instances, users may voluntarily provide health-related information, including medical qualifications, specialties, and areas of expertise.
1.3. Device and Log Information: We collect information about devices used to access our platform, including IP address, browser type, operating system, and other technical details.
1.4. Usage Data and Analytics: We collect data on user interactions, preferences, and usage patterns within the platform to improve our services and user experience.
Use of Information
We use the collected information for the following purposes:
2.1. Providing Services: To deliver and personalize our services, facilitate communication between users, and enable access to relevant medical content.
2.2. Improving Services: To analyze usage patterns, conduct research, and enhance our platform’s functionality, content, and user experience.
2.3. Communication: To communicate with users regarding updates, announcements, and relevant information about our services.
2.4. Compliance and Security: To meet legal and regulatory obligations, protect against fraud, ensure the security of our platform, and enforce our Terms of Service.
Data Sharing and Disclosure
We may share personal information in the following circumstances:
3.1. Service Providers: We may engage trusted third-party service providers to assist in delivering our services. These providers have access to personal information solely for the purpose of performing the contracted services and are obligated to maintain its confidentiality.
3.2. Legal Compliance: We may disclose personal information if required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety, as well as that of our users and the public.
We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law. We will securely delete or anonymize personal information when it is no longer needed.
We implement reasonable technical and organizational measures to safeguard personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
User Rights and Choices
Users have certain rights regarding their personal information, including the right to access, correct, delete, and restrict its processing. Users may also choose to unsubscribe from promotional communications. To exercise these rights or for any privacy-related inquiries, users can contact us using the information provided in the “Contact Us” section below.
Changes to this Policy
We may update this Policy from time to time to reflect changes in our data practices or legal requirements. We will notify users of any material changes through our platform or other means. Continued use of our services after such changes signifies acceptance of the updated Policy.
If you have any questions, concerns, or requests regarding this Policy or our data practices, please contact us at:
Docthus HealthTech Limited